At H/L, we’re committed to Making Momentum by deeply understanding the diverse narratives within the Asian American community. Our Multicultural team led a study on the nuanced experiences of both foreign-born and U.S. born Asians, revealing how these backgrounds shape their expectations and interactions.

As technology develops, it’s important to recognize Asian consumers’ tech proficiency varies. A thoughtful approach to digital innovation ensures that apps and platforms remain accessible and user-friendly for this varied audience.

Conducting our research amongst Chinese, Indian, and Filipino demographics in Northern California, helped us understand how to interact with and engage the Asian American community in meaningful ways. We discovered a shared focus in creating common ground for a better future.

Click to read more about our research and findings.

Starting the Journey

21.1M Asians live in the US

HL ACM Research graph

57%
foreign born

43%
US born

Tree illustration

The difference between routes and roots

globe Foreign born identities are tied to home country
star U.S. born experiences are split between embracing Asian identity and need to belong

Tracing two paths

globe Foreign borns generally appreciative regarding representation
star U.S. borns value authenticity in representation
portrait

Bridging the gap

eye

Investing in the future

Today’s Asian consumer values safety, comfort, and eco-friendliness

heart

Home is where the heart is

Family remains the cornerstone of identity and cultural affiliation for both foreign and US born Asians

wheel

Where present meets future

Asian consumers esteem user-friendly balance in new technology